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Exemplary Customer Service |
Wednesday, November 11, 2020 |
| Reviewer:
John Gleason from Gilbert, AZ United States
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On October 22, 2020, I ordered two Republic of Vietnam ribbons that I earned in the Vietnam War from G.I. Memories. I received the Gallantry Cross ribbon and a refund of my money for the Civil Actions ribbon. The owner explained that he had made an inventory mistake and that he was refunding my money and going to send the Civil Actions ribbon to me for free when he received new inventory. I was suprised by this outstanding example of customer service and waited to see if he followed through on his word. On November 10, 2020, true to his word, the owner had forwarded the Civil Actions ribbon to me, confirming that his business goes above and beyond to provide the veteran with great products and exemplary customer service.
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